Our Services

Health & Benefits
Consulting

As an independent company, Navigation has access to all available insurance companies, administrators, and benefits programs in the marketplace. Whether your goal is to have the most budget friendly solution or comprehensive benefits available, we bring you the best available solution based on your employee demographic and industry.

Funding & Financials

We take the time to review benefit program financials prior to you making one of the most important financial decisions for your company – how much to spend on benefits and what it will mean to your bottom line. We provide detailed financial documents so that there are no surprises when it comes to program costs.

Implementation, & Program Management

We make implementation easy. Whether it is insurance company implementation forms, communications, or enrollments system, we do the heavy lifting so that your team has more time to focus on your employees. We pre-complete all forms, build all benefits plans, and customize all communications to make your benefit rollout and open enrollment easy.

Benefits Technology & Automation

At no cost to you, Navigation deploys our leading benefits administration platform (Employee Navigator) for all clients ensuring your benefits program is managed utilizing one of the best systems in the industry. Employees have 24/7 access for enrollment, service, and communications. Our system and process eliminate all paper applications and seamlessly transmits benefit data to the insurance providers. Integration is also available with most payroll systems.

Total Employee Benefit Communications

From Comprehensive Benefit Guides, Open Enrollment Memo’s, New Hire Announcements, and automated email communications, Navigation customizes all communications with your company brand and message. Our Total Employee Benefits Communications make it easy for your employees to understand their benefit offerings so they can make the right decisions for themselves and their families.

Service & Enrollment Support

You will never find us outsourcing enrollment or customer service to someone else. Our Service & Enrollment Support Center is staffed by Navigation’s experienced and friendly team – always willing to go the extra mile to fully explain benefits or assist with any service requests. All inbound and outbound calls are recorded to back-up the benefit elections and service process.